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Should parks stagger opening & ride opening times?

Ian

From CoasterForce
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Everybody is, for some reason, so OUTRAGED that Alton Towers have decided to open some attractions an hour after the park opens!

Some parks open their gates (for example) at 10am, but some (NOT ALL) of their rides open at 10:30-11am.

In a large park, this makes sense. What's the point of opening a ride that is a 20min walk from the entrance at the same time that the park opens.

Or perhaps you think, "I've paid to get in, I want EVERYTHING open to me when I walk through the gates."

What are you thoughts on staggered ride & park opening times?
 
I, personally don't find a problem with them at all. At the end of the day, if you were let into the park and NONE of the rides opened for an hour, yeah, that's ridiculous. At the end of the day, sometimes, you can't ride most rides in an hour anyway, so it's not a huge problem to me.
 
Lofty said:
if you were let into the park and NONE of the rides opened for an hour, yeah, that's ridiculous.


Disney employed this action when we were there this summer. No problems or complaints at all...

I wouldn't say it's ridiculous as such, just as long as the park have other things to occupy guests with. For example, Disney had the majority of shops along main street open. Could definitely occupy an hour of my time there.

It doesn't bother me at all, in answer to the question. Most days I grab a coffee first things at parks anyway so merh.
 
It is kind annoying, like, when I go to Cedar Point, and they stagger when they open the rides, it would be annoying. It would disrupt the flow. I think it's a little stupid.
 
Should parks stagger opening & ride opening times?

Dont have a problem with it either as long as enough is open in areas to keep you busy until the rest open.

Knotts opened the rides at the front of the park for the 1st hour then the back of the park.

Gardaland had loads open then they opened the rest after 2 hours I think it was.
 
Personally, I don't really like it at all. If it does take 20 minutes to walk there, fine, but that better be for the fastest past walking guests. I still think it should be ready to be open at gate opening for major attractions, because if there is an issue that would keep the ride down anyway, they could get it fixed in the 20 minutes it would take anyone to get there. (Probably would take a little longer, but cut down on actual downtime for guests.) Honestly, this has rarely been an issue for me, but it is frustrating when you get to a ride and they tell you it doesn't open for another half hour. Non major attractions though, don't really matter I'd say.
 
I'm not a fan of staged opening. If I'm going to a park, spending a small fortune on travel, hotels and park tickets and want to ride attraction X, then attraction X had better be open when I get there. If it's not, I'm going to be annoyed. It's like arriving to find the ride with technical problems. It leaves a bad first impression.
 
I don't mind stagged opening times, I do think Thorpe Park so let AP holders in earlier like Alton Towers do, Stagged opening times aren't a problem for me.
 
I don't mind with Pleasure Beach/ Drayton Manor because, all the rides open at the same time together, But when they have some rides open when the park opens and then some a hour or so later, I don't see the point in it really. I think you pay to get in and enjoy rides, they should all open at the same time and close at the same time to make it fair.
 
MouseAT said:
I'm not a fan of staged opening. If I'm going to a park, spending a small fortune on travel, hotels and park tickets and want to ride attraction X, then attraction X had better be open when I get there. If it's not, I'm going to be annoyed. It's like arriving to find the ride with technical problems. It leaves a bad first impression.


...... Or you know, seeing as you paid such a fortune, you can go and ride something else whilst attraction X is shut.

Or if you only paid a fortune JUST to go on attraction X, you'd be willing to hang around the ride until it opened....



Also, what the hell is up with everyone in this topic not being able to spell "staggered" ? Sort it out, girls </3
 
It depends. I'm all for parks saving money, but whatever they do it needs to be advertised within reason.

Firstly, whatever the opening and closing times of rides and the park itself is, they should be CLEARLY ADVERTISED. Such as on the entrance when you come in, on the park maps and website. They should be simple and easy to follow. They should not vary day to bloody day or feature 50 categories.

They should only be used on off peak days and on rides which either are not popular or are far away from the park entrance. Blackpool staggering the opening of the Big One, for example, is unacceptable. If the ride you are staggering the opening of has a queue forming outside, you're doing it wrong.

Parks should NOT change them willy nilly and expect everyone to be okay with it. If you're expecting peak crowds and get 50 people in the park, tough ****.

On a similar topic, closing ride queue-lines whenever the **** you want isn't okay. I'm looking at you Six Flags. If you advertised you were opening until 10pm, you better stay open until 10pm unless an emergency hinders that. If the weather is bad, tough. Some people make plans around those opening times and don't just live down the road or have a season pass. It's massively unfair, poor business sense and terrible customer service to just decide "whelp, no one here, I'm just going to close these major attractions and send the staff home cuz monies!"

A much better idea would be to advertise earlier closing as standard, and KEEP the park and its rides open later if the park turns out to be busier than expected. This makes guests feel as though they are being treated special, instead of ripped off.
 
Pretty much nailed it Joey.

If the park are very clear about what's opening when (on their websites, maps and at the entrance) then it's not too bad. At least you can 'plan around' it instead of being caught out at the entrance to a ride. Generally I don't like the idea, obviously I want everything to be open the full time, but I can understand why parks do it and it doesn't wind me up too much.

I've never encountered the early shutting thing though Joey, what so they'd just shut the queue lines early if the park wasn't that busy? That's pretty unacceptable to me! The rides should be open till the advertised time of them shutting, not decided on a day-to-day basis.
 
AJ said:
Lofty said:
if you were let into the park and NONE of the rides opened for an hour, yeah, that's ridiculous.


Disney employed this action when we were there this summer. No problems or complaints at all...

I wouldn't say it's ridiculous as such, just as long as the park have other things to occupy guests with. For example, Disney had the majority of shops along main street open. Could definitely occupy an hour of my time there.

It doesn't bother me at all, in answer to the question. Most days I grab a coffee first things at parks anyway so merh.
Yeah, I agree with that, about having other time-consuming things to do, shops etc asa you've mentioned, but in terms of Alton, I really don't think they'd be able to convey this movement across, simply because there's actually not a lot to do at all if you're not riding rides there. A good example of the opposite as you've mentioned, Disney, there's plenty to do otherwise, I agree.
 
Hixee said:
I've never encountered the early shutting thing though Joey, what so they'd just shut the queue lines early if the park wasn't that busy? That's pretty unacceptable to me! The rides should be open till the advertised time of them shutting, not decided on a day-to-day basis.
I've seen a couple of parks do it and heard of many more.

Blackpool are terrible for it. If the turnout isn't good, if the park empties out in the afternoon or if it's raining, they just shut the park early. Or they certainly used to.

I witnessed Six Flags Great Adventure do it. To give them credit, they did warn us at the car park entrance that the park "might close at 6 due to bad weather." That would have been fine, except the weather cleared up by the afternoon. You could tell they'd already made the decision, knowing that bad weather in the morning would reduce numbers. The closing really had nothing to do with the rain at all. So when you tell someone "the park might close at 6 due to bad weather" and the weather then clears up, one would assume it'll stay open to the previously advertised 8. The real reason for the closing is gate figure.

On top of that, Six Flags are notorious for closing queue lines whenever they feel like it. Whilst most parks operate the "lines close at park closing time" so there is a definite, unarguable and tangible time that all guests are informed of, Six Flags just don't care. It means that many rides are not only closed, but clear of all guests with staff on their way home, before the park closes. If you argue with them, they just say "the park closes at 6, not the rides..." and if you ask "so when do the rides close" they say "depends on the queue". I'm surprised they get away with it, I really do. The amount of complaints must surely be overwhelming, considering that EVERY other major park plays the closing queue line game fairly?

I've heard that Cedar Fair do it occasionally, but never actually witnessed it. In fact, I have a very good opinion of every Cedar Fair park minus Cedar Point when it comes to fairness. I've witnessed Kings Dominion, due to close at 10, have a storm roll through at 9... And then with only a half hour to spare, reopen the rides for the remaining 30 mins. THAT is impressive. To the point of being unnecessary, I'd even say.

Cedar Point on the other hand see a grey cloud at and fear the apocalypse, giving up all hope. And so help you if they feel a spec of rain!

I've never seen or heard of Merlin parks closing early for undue reasons. Chessington in particular is amazing with their customer service in this department, often opening later than advertised when the park is crowded or a major ride has been down for a while that day.
 
Save quoting all of that, I'll simply say that I agree with your view points on all those scenarios. :D
 
Blackpool is the worst culprit for this. Not only do they not open any rides until 30mins after gates open, They still stagger all the rest. I can understand one or the other for this but not both together.
 
Is Alton going to be doing this at the same time as ERT for AP holders/Hotel guests? If so, the "there's nobody there to ride it" argument is invalid. Unless of course they're scrapping ERT and/or not including the late opening rides/rides nearby. If that's the case, then I'm surprised people aren't moaning about that.

I don't have a huge problem when parks do this elsewhere (it's a minor irritation, and doesn't exactly ruin my day), so long as they've taken the above into account.
 
Well the last time I went to Blackpool all the rides opened at half 10, It doesn't bother me that they open half an hour after the park has opened becasue you get get to the ride you want to go on first and then wait a short time for it to open.
 
Re: Should parks stagger opening & ride opening times?

Not at parks with highly notable rides. For example, with SFMM, everyone literally RUNS to X2 as soon as the gates open. Similarly with Millennium Force/TTD and Cedar Point. If the ride opened later, it would have a 1 - 2 hour line before they let people into the ride.
 
Nic said:
Is Alton going to be doing this at the same time as ERT for AP holders/Hotel guests? If so, the "there's nobody there to ride it" argument is invalid. Unless of course they're scrapping ERT and/or not including the late opening rides/rides nearby. If that's the case, then I'm surprised people aren't moaning about that.

Happy to be proven wrong, but didn't they stop that at the start of the year anyway?
 
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