Swarm's issue, going back to that discussion, was that they falsely marketed it. They implied it was extreme and it wasn't, even slightly. And so the GP reacted negatively after riding it, everyone I spoke to described it as "boring". Is it? Or was the issue that they said it was something it clearly wasn't? If AIR was marketed the same as Swarm, would it have flopped similarly?
I actually believe that this is negligible, and the real difference lies in real factors. Theme parks across the country were low in attendance for 2012. The Olympics, crap weather, etc.
Smiler is a wonderful brand. They did an outstanding job on that front. There's a few coasters I don't care to ride, but I love that they exist, and Smiler was one of those.
An American friend was saying to me that he thinks the UK is being super OTT about the Smiler accident. And I kind of agree - but the reason why is that were densely populated and its our most major theme park, on a ride so well branded and loved everyone knows it.