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Price increase again at Alton Towers!

Joey said:
Even if the price rises to £50, £25 for a day at Alton Towers is a value price.
I'm with you on that.

Joey said:
If Ian's right, and only 5% of people actually pay the full entry cost, then wow. I didn't think it'd be THAT low. I wonder how many of those guests are odd ones out in family or friendship groups?
That's why I personally hate the BOGOF system. It falls down when groups aren't evenly sized. Besides, what counts towards the 95%? Annual pass holders? People using Tesco day out vouchers? People who saved all of £5 by pre-booking online?

Nemesis Inferno said:
The numbers just aren't coming this year, so naturally there are financial implications to the park, which they have initially tried to organise these potential monetary problems earlier through the various cuts they attempted (and subsequently u-turned on)...

These haven't worked, so what now? What would people on here do to improve cash flow? Extending the hours might seem a good idea but what about staff wages? Even an extra 30 minutes can cost a couple of grand to the park, and reducing entry prices might mean not reaching the required money goals required to make the park profitable...

And a profitable park means things can be improved, an unprofitable park means things get worse...
Well, if the numbers aren't coming this year, Merlin have screwed up. End.

They've been busy making things worse over the last few years, pulling all sorts of stunts for short term gain, and it looks like it has finally backfired. Now that they're suddenly not getting the numbers through the gate they're trying desperately to cut costs and/or raise income. It's too little too late. If people aren't coming, why do they think they can fix the problem by raising prices and by making people's experience worse through cuts to opening hours, public transport and ride opening times? If I wasn't going to visit before, why would I suddenly want to visit now?

If they can't afford to run the parks by charging more reasonable prices, then they've badly overreached themselves. There is no easy fix for that once you're in that situation, as many other companies have discovered to their cost.
 
Numbers are down due to weather, Olympics (for the 3 London parks) and the economic climate.

Why they are quite so low though... No idea. The London parks at least are not getting August crowds.

I wonder if a price drop would bring more people? I doubt it somehow.

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I think having so many offers have backfired. In the last few weeks they've had several "40% off" flash sales, weekend resort offers for £100, and the dozens of BOGOFs everywhere. It stinks of desperation and the public know it - people are asking what's wrong with the place.

Next year's coaster needs to be a) bloody good, and b) marketed for what it is, not what Alton's PR team would like it to be.
 
^To be fair now, Sub Terra fits into the marketing extremely well, just took some months to get it to that level...


Now Mouse I'm not fully defending Merlin for some of their implementations at Alton (since that's really the only park that's seen these things, the others have barely had anything that would affect them to a large enough degree to warrant bothering about), but they've not (to my knowledge) had anything to do with the public transport options? Dunno why that's been brought up...

But let's look at some of the issues the park will encounter:

Increased cost of running the park due to new attractions

This will naturally be an issue with all parks, but perhaps is part of the reason the cost of entry and other things are so high these days... Indeed, look at the food quality these days, perhaps to get this higher level of quality (in comparison to former in house food) a higher cost is required?

Then of course with new rides, the park needs more staff (and Sub Terra is a strange concept from the park, as it requires so many) who of course all need paying and add to the wage bill... Again, easiest method would be to increase entry prices... It's not the park's fault that investment into the park actually requires them to expand the budget a lot more in the long term, and indeed, to help increase costs, as the rides get older, maintenance bills go up, so really it's a sharp edge the parks already tred regarding money that NEEDS to be spent to even exist, let alone the extras...

The locals

Just gonna plug this in one really, we all know that the locals and Towers have a very love/hate relationship, and perhaps this is a reason for a lack of late hours (as well as operating costs) we see in the summer... It's all well and good saying that the park should open till 8/9/10 during the summer, but due to the local roads and the locals themselves, perhaps this cannot actually be implemented because of the backlash the park would face? Granted they might (big might here, as the parks might not be instantly successful with late hours here) make money back due to people eating a second meal, but it's not just the guests on park Towers have to please, but the locals as well (see also why Chessie never shut later than 8 before now, hell Vampire even has a dedicated bedtime due to Monkey Puzzle)...

There are other factors affecting the lack of attendance out of the control of Merlin

As mentioned, this has really been a bad year for the parks in general, BUT, why is this? This year is completely unique so far due to not only the events, but also the weather being ridiculously messed up in what usually are busier days for the park... It's amazing how much heavy rain will stop the general public not bothering to venture outside really, and considering how bad it was last month, well...

Then the Jubilee and the Olympics... London is dead, and as such, this factor has spread to the tourist attractions, indeed, it's probably right now the best time of year to visit (DO IT, GO NOW!) but there is that thought from everyone that because it's summer, because of the olympics, these places will be busy... This mind set I doubt will ever change, and as such, ALL the parks (aside from maybe Lego) as suffering to a relatively heavy degree...

Indeed, it COULD be considered that maybe someone saw this and as such took the precautions early on to help the park withstand an awful year? It's not particularly that far-fetched that someone would have thought that, especially at Towers... The London parks were probably waiting for the crowds with open arms, whilst Towers are in that awkward position of being out of the way and trying to compete with the cheap trips abroad for Londoners...


What's the betting that next year it all goes back to normal and we all forget about this? Especially as Towers and Chessie are both getting major rides next year, which will certainly entice people to return to the parks...

It could be a lot worse anyways (it's not always shiny under the independently owned banner, and it's arguable that Merlin APs are better value than other parks versions), but Merlin themselves set the fall up, what with the whole "compete with Disney the financial juggernaught that they are" crap they began with, when really, they should've just gone for their own thing...

They keep investing in more Midway attractions which is interesting, as they are the most profitable places in the portfolio... Perhaps more of these will allow for more money to be invested back into the
parks in the future?



TL;DR - There are lots of factors which will affect the decisions, and since it's been a really bad year for the park as a business, is it really surprising they're trying to get money to ensure profitability?
 
The thing is, are these changes going to be reversed if this year is just an "off year", or are we stuck with these price increases (or expecting yet more) when next season rolls around? Somehow I doubt Merlin are suddenly going to have a moment of generosity if the numbers pick up again and they start making a healthy profit again.

Nemesis Inferno said:
They've not (to my knowledge) had anything to do with the public transport options? Dunno why that's been brought up...
The bus links from Stoke on Trent are run by "Alton Towers Transport", which implies to me that they're either owned by Merlin, a subsidiary of Merlin or a company that they have a significant degree of control over.

For the last few years, they've done a good job with buses, leaving Stoke at around 8:00-8:20 ish and getting to the park in good time for opening (and with time to take advantage of some of the ERT if you've pre-booked or hold an AP). Back then it was worth going.

This year, they've messed with the bus times. You either get a bus that's obscenely early (clearly intended for staff) and stand around waiting for ages before the park even opens for ERT or you get a bus that doesn't arrive until gone 10:30, completely missing out on ERT, missing the first 30 minutes of general opening and arriving only after queues have started building up.

It's the whole value for money thing again. I did think about having a trip down to Alton from Manchester in April before the annual pass expired, as I've done many times before. in the end, it just wasn't worth the time or effort, and that's before taking any of the price increases into account.
 
Tbh I don't think it's the price increase keeping people away at all, it's more to do with fuel and travel costs.

We have a pass, can we go? No as we cannot afford the fuel.

If people are not happy with the cost it's simple really, don't go.

They park has been in decline for years now, since they were taken over by Merlin tbh. I have said it for years and kept getting told I was wrong. But it seems people are saying what I was saying 4 years ago.

So I'm going to say what was said to me.

If you don't like it don't go no one is forcing anyone to go there. Merlin are not a charity. Prices have gone up all over Europe and the USA. Dlp is £51 for a day, Asterix is £38. Sorry but Alton is not over priced for what they have there.
 
marc said:
They park has been in decline for years now, since they were taken over by Merlin tbh. I have said it for years and kept getting told I was wrong. But it seems people are saying what I was saying 4 years ago.

I don't really think that the park is in decline, but then again, this is compared to seeing the state Chessie has been in for a damn lot longer...

Could be worse, could be Camelot... And another thing is, Merlin are the only operator in the current market that is able to give the parks it owns big levels of investment... Aside from maybe Blackpool but they don't have the space...
 
marc said:
Sorry but Alton is not over priced for what they have there.

Yeah. They have a B&M Inverted (highly praised at that), a B&M Dive Machine, a B&M Flying coaster, an Intamin accelerator among others, all in a seemingly beautiful setting! On top of that, by pictures I get the impression it is a wonderful park. Perhaps some people are a bit spoiled with so many seemingly great rides?

I believe £45 is a reasonable price for the park considering all it has to offer, despite the short operating times.
 
CoasterfanSWE said:
marc said:
Sorry but Alton is not over priced for what they have there.

Yeah. They have a B&M Inverted (highly praised at that), a B&M Dive Machine, a B&M Flying coaster, an Intamin accelerator among others, all in a seemingly beautiful setting! On top of that, by pictures I get the impression it is a wonderful park. Perhaps some people are a bit spoiled with so many seemingly great rides?

I believe £45 is a reasonable price for the park considering all it has to offer, despite the short operating times.
If you say the rides like that they sound good, but Air is boring, Oblivion is blink and you miss it, Rita is crap, Nemesis is good and Thi3teen is good, but all the flat rides are crap. The opening hours are stupid, so if you think that's good value for money, you must have money to burn.
This is not inclueding, car parking, food, drinks and petrol. It all adds up and then you are left with a deep hole in your pocket.
 
From an enthusiast point of view yes, but from a public point of view no.

Need to look at this from a public point of view, from people who go maybe once every 2 or 3 years or never been.
 
It's not drastically overpriced when compared to some other European parks. The issue as I see it is not that they've upped the price slightly, but that they've done it multiple times in the same season.

It's expcted to see park prices go up come March, which no doubt Alton will do again next year, but to keep adding a couple of quid here and there in the middle of the season is, frankly, nothing short of a complete piss take.
 
We have got bored of Alton Towers and tired some of the price increases of everything, entrance, fast pass and parking. You can’t help but compare Alton to other parks in Europe and in my opinion it’s starting to lack value for money. A day trip in Alton consists of miles of walking to and from rides which are just, meh. I know from a GP point of view with a BOGOF coupon Alton is a very reasonable day out but from an enthusiast point of view it’s losing its appeal for repeat visits.
 
gavin said:
It's not drastically overpriced when compared to some other European parks. The issue as I see it is not that they've upped the price slightly, but that they've done it multiple times in the same season.

It's expcted to see park prices go up come March, which no doubt Alton will do again next year, but to keep adding a couple of quid here and there in the middle of the season is, frankly, nothing short of a complete piss take.

I don't know much about how parks operate in the UK but for any entertainment/recreational that is only open part of the year to increase it's prices during the season is IMO just plain obnoxiousness. It's total Bull ****.

Especially if a park closes earlier than 6pm
 
Martyn B said:
owenrita121 said:
Oblivion is blink and you miss it

owenrita121 - in another thread said:
Air....I just found It slow, dull and very forceless

I think you need to realise that certain coasters are designed to offer specific experiences.
Yes I understand that Air is meant to feal fly your flying, but I don't think I feal like flying at all.

As with Oblivion, yes it's all about the drop, but it should do more than drop, turn, over.
 
Opinions, Owen, opinions. Not everyone thinks Rita and Air are crap. In fact most people think Air is fab! But I understand, you Thorpe fanboys hate all other parks ;)
 
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