Disabled man awarded £5,300 for getting stuck in Disney Ride

[Robbie]

Re: Disabled man awarded £5,300 for getting stuck in Disney

When a ride gets stuck, a message should be spoken on the tanoy explaining the situation. This should be repeated every few minutes with updated information, especially if the first one was automated. After being stuck for more than 5-10 minutes at maximum, attraction music really should be stopped, house lights should really come on and a member of staff should come round to each ride vehicle where possible to speak to guests and answer any questions. Yeah, they are just going to ask "when will it be working again" and yeah, the staff won't know, but sitting there wondering is half of what annoys people. They just want a human to speak to and reassure them until evacuation can begin. These are all faults on Disney's part. Perhaps it was inexperienced staff on the ride that day, and whilst you might argue "it's common sense", I imagine being out of the way in the control box especially when dealing with perhaps your first ever major breakdown and evacuation, it would be easy to forget or overlook it. But why, in the hours it was taking to evacuate, had none of the staff who'd been in the ride area came back to control and said "we need the music turned off!" and really, had no guest moaned about it during the evacuation... At all?! Why had no senior staff been around during those hours to turn it off, either? And if it's against Disney policy to turn it off, then we have to ask why? Is this a break in the magic, and is that more important than H&S?

My own experience of being stuck on DLPR's Haunted Mansion was that they did do regular messages, did turn the music off, and did switch the lights on. Odd that they wouldn't do that on Small World.

 

[Treeis]

Re: Disabled man awarded £5,300 for getting stuck in Disney

America?

*Checks location...*

America. Yup.

 

[Gavin]

Re: Disabled man awarded £5,300 for getting stuck in Disney

There's a reason those who cannot walk are not aloud

I blame Cheryl Cole.

Honestly Joey, the "what if there was a fire?" argument is so Daily Mail and ridiculous. This guy doesn't have a claim. He's a greedy, opportunistic s**t, plain and simple. The only reason his claim has been entertained is because he's disabled. People who play on their disabilities are the worst. "I just want to be treated like everyone else until it suits me." **** off.

 

[SaiyanHajime]

Re: Disabled man awarded £5,300 for getting stuck in Disney

How is the fire point not valid?

I agree, he has no claim (did you read the entire post or just home in on a spelling error overwhelmed with passion to be a nob, as usual? ), but its impossible to get those who cannot walk off most rides without substantial aid. And it would take several strong adult men to get the average wheelchair bound American off a ride. That's why they cannot ride anywhere other than Disney. It's a legitimate concern, but this man is exactly why the disabled can't have nice things, because when places do make the effort, its never good enough. He was only stuck for so long BECAUSE he is wheelchair bound.

Sent from my HTC Wildfire S A510e using Tapatalk 2