Could it be that this guest was disabled in such a way that the restraint wasn't holding him in properly?Jhon Faber Giraldo Giraldo, community manager of the theme park, claimed the accident was not caused by a mechanical fault “because we are following the protocol given by the producer of the attraction”.
and http://www.eltabloide.com.co/un-tulueno-el-hombre-accidentado-en-el-parque-del-cafe/Google translated obv. said:However, some users who reported the accident on social networks said that "the man has no legs and yet let him go up."
Google translated again said:A tourist fell from the mechanical attraction known as the Krater, in the Coffee Park, in a serious accident happened around 12:30 pm this Tuesday, April 11, 2017.
According to witnesses of the event, the victim of the accident. Identified as Laureano de Jesus Ospino Arrollo, 36, is a person with a disability, who does not have legs, which could have been one of the reasons why he had to leave the protections of the attraction.