Joey said:
You folks who get neck chopping, are not not trying to ...like, roll with it?
When you're riding something for the first time, or even the first few times, then you can't always anticipate that. You shouldn't have to anyway.
If it was a Vekoma, it would be a "head-bashing" complaint and we'd be all over it. Replace the horse collars on a Vekoma with a lap bar (a la Boomerang at Wiener Prater), and the problem goes away.
It's not a completely dissimilar issue. The Intamin OTSRs, while not as uncomfortable as an old Vekoma version, are just not designed well for sharp turns. Intamin obviously recognise this themselves as they've adjusted the design to "flatten" the edges, so to say there's no problem, when numerous people have the same issue and Intamin themselves have tried to address it, is clearly wrong, regardless of a personal "I'm ok with them" experience.